At ChaoXingToys, we take your privacy and data security seriously. Protecting user information is a core principle of our operations, and we are committed to handling your personal data in a transparent, responsible, and secure manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

2. Information We Collect

We only collect information that is necessary and reasonable to provide our services, including but not limited to:

• Personal information such as name, email address, shipping and billing address, phone number, and payment-related details
• Order and transaction information
• Device and usage information such as IP address, browser type, and site interaction data

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support and service communications
• Improve our products, website, and user experience
• Ensure platform security and prevent fraud
• Comply with applicable laws and regulations

4. User Choice & Control

We respect your right to manage your personal information. Where applicable, you may request access to, correction of, or deletion of your personal data, or opt out of marketing communications.

5. Communication Privacy

We protect your communication content and personal data in accordance with applicable laws and regulations. Your information will not be accessed, used, or shared beyond what is necessary to provide our services.

6. Data Sharing

We may share your information with trusted third-party service providers only when necessary, including:

• E-commerce platform and hosting providers (such as Shopline)
• Payment processors
• Logistics and delivery partners
• Analytics or marketing service providers

All third parties are required to handle your data securely and only for specified purposes.

7. Transparency

We aim to clearly explain how your information is processed and used. This Privacy Policy is intended to help you understand our data practices in a straightforward and accessible manner.

8. Privacy by Design

We follow the principle of privacy by design, taking data protection into account throughout the development and operation of our products and services.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@chaoxingtoys.com
address：No. 8, South Fourth Lane, Jingang Street, Xinjin Street, Longhu District, Shantou City
Website: www.chaoxingtoys.com